Perhaps I should have paid more attention to the boat’s name, the Reggae Queen. Being the naïve person that I am, I merely thought, Oh, reggae music. How nice! The connection between reggae and smoking slipped my mind completely. I should not have been, but was, surprised to see that the guide was a chain-smoker and six of the 15 passengers smoked as well. The dining area was frequently filled with smoke. Thank goodness it was open air or it would have been intolerable.
They didn’t smoke during meals, but as soon as they finished eating, they would all light up, so we would flee. As a result, we missed some of the social chitchat and the guide’s information. The passengers quickly sorted into two unspoken camps: puffers and non-puffers. The puffers mainly stayed on the dining deck and the non-smokers hung out on the top (sun) deck. There was no animosity, we were all very friendly, but since the guide was in the other camp, we did miss out on some stuff.
What else to say about the tour leader? One online review read: “R who runs the trip is…a great character.” A “character” is a good way to put it. You either enjoy his style and think he’s a barrel of laughs or you find him brusque and annoying. Let’s look at a couple of other online comments.
“The snorkeling tour…was very disappointed [sic]….We believe that in this island the only one that enjoy were Mr R and those who spent the time drinking with him. Instead of making the guests happy, he spent his time drinking and smoking a lot of reggae style.”
Another customer complained:
“The German owner smoked and drank beer the whole day long (even started before breakfast and smoked at the same time the guests were having breakfast).”
Our most generous interpretation of his behaviour was that he has probably been doing this tour too long and is simply burnt out. He didn’t seem to care much whether we had a good time or not and he certainly wasn’t going out of his way to ensure that we did.
When we all had to cram ourselves into a small zodiac, he literally screamed at people to move, even though we were already packed in like sardines and the boat was madly tossing about on the waves. As we climbed into the zodiac, instead of telling us the safest way to get down, he waited until after several people slipped and nearly injured themselves before yelling at us not to do it “that way.”
The Thai crew, on the other hand, were very solicitous and helped everyone on and off the boats as much as they could, and we passengers helped each other as necessary. R never once bothered to help anyone (as far as I saw).
Although there was a white board on the ship for him to leave notes on each day’s schedule, he didn’t bother doing this, so we never knew when to show up for lunch or dinner.
This was all in contrast to a couple of other guides that we had in Thailand and Cambodia, who went out of their way to make sure we enjoyed ourselves and couldn’t have been more polite and helpful. We aren’t looking to have someone hold our hands, but we expect clear information, courtesy, and concern for safety.
Having some mobility issues (I have a total knee replacement with some limits on range of motion and my other knee is also not 100%), I inquired prior to booking about the ladder for climbing out of the water onto the boat after snorkeling. I have encountered many boat ladders that are impossible for me, as they are too short or angle away, requiring the skills of a rappelling rockclimber to scale. The person who answered my inquiry sent me photos and a description of the boat ladder which reassured me. In fact, I had no trouble with that ladder. However, she did not mention that half the time we would not be using that ladder, but would be climbing from the water into a small zodiac instead, one with a very different kind of ladder. In the end, I was able to manage—awkwardly and with help—but it would have been nice to know in advance.
Transferring between the boat and the zodiac was another challenge. Two vessels leaping and plunging in the waves on separate schedules x slippery decks on both sides + two shaky knees = disaster waiting to happen. Again, I have to thank the Thai crew for their steady hands always ready to aid. I got the definite feeling these young men viewed me with the respect they would give to their infirm and slightly dotty grannie.
Our final run to the harbor was fairly short, disembarkation was quick, and we were all loaded into various vehicles for transfer to our next destinations. I think we had the longest journey and we were at our hotel in time for dinner.
In summary, there were a lot of great things about this trip, but those who book should go into it with their eyes open. This not a mini cruise ship. You can expect hard beds, rough and ready conditions, and lots of smoke. Don’t expect clear information or much concern for your comfort. You must take things as they come, stay on top of what’s going on so you don’t miss out (i.e., don’t relax and expect to be taken care of), and adapt to the conditions on board, especially the moods of the guide. If you have any mobility challenges, be doubly cautious about booking.
Have you done any small-boat cruises? Share your experience in a comment.