I love it when people share their travel experiences with me.
I have read that the Internet is replacing one-on-one discussions with those you actually know in favour of anonymous opinions online. Probably it’s true that when Jill wants to get more information about a movie or a restaurant, instead of phoning James to hear what he has to say, she likely turns to Google. It’s fast, it’s free, and hey, 1,257 reviews by total strangers can’t be wrong, right?
I admit that I read those 1,257 reviews, too (okay, maybe not all of them). But I value the reports from my friends and even from casual acquaintances much higher and I take the trouble to seek them out.
On a recent trip, I spent 20 minutes with a taxi driver as he conveyed me to the airport. As often happens, he was an immigrant and quite happy to talk about his homeland, Croatia. As he described the blue of the Adriatic Sea, the historic streets of Dubrovnic, and the beauty of the islands, I was captivated. I had never thought about visiting that area before, but now, I was eager to learn more.
By coincidence, I soon had two more chances to share the experiences of people who were familiar with Croatia. At a dinner party, I met another immigrant who, with a little encouragement, was equally eager to rhapsodize about his native country. Following that, I met up with some friends who, I remembered, had travelled through eastern Europe recently. Had they visited Croatia? Yes, indeed, they had, and the conversation revolved around their impressions (also favourable).
By asking a simple question or two, I can open up a world of first-hand knowledge and experience.
So have you travelled anywhere recently?
What’s your favourite place that you’ve travelled to?
Were you born here? Tell me about the place where you grew up.
From the ensuing discussion, I learn much more than I can from online reviews.
First of all, people that you speak to face-to-face will almost certainly be honest. Anonymous online reports, not so much. They should always be taken with a grain of salt, because you never know whether a review has been posted by someone who was paid to say good things, or, on the other hand, by someone who holds a grudge. When you talk to someone, their genuine enthusiasm or disappointment comes through clearly.
Secondly, if it is a friend, I know that person and her or his tastes, so I can judge the information in that context. If, for example, I know Jill is a budget traveller who always seeks the least-expensive option, I’m likely to pay attention if she describes something as “value for money.” If James is the kind who likes pampering and feeling everything is taken care of for him, I might not expect him to enjoy a “roughing-it” adventure weekend in the desert that his girlfriend talked him into.
On the flip side, by listening, I learn more about my friends. How people react to travel—especially challenging situations—is very revealing. When James tells me about that adventure weekend and chuckles when describing the giant creepy-crawly in his tent, I may have to reassess my opinion of him and his travel tastes!
Finally, their experiences open my eyes to travel ideas that may never occur to me. When I go online, I have a specific destination in mind. When I talk to people, I’m open to any travel idea they care to share with me.
So talk to your friends, and even strangers, about their travels. What they have to say is—as MasterCard would put it—priceless.
Have you received a priceless piece of travel information from talking with friends or strangers? I’d love to hear about it.