When the Romantic Road bus finally dropped us off in Harburg, we discovered that their bus stop is nowhere near the town and a looong way from the castle. We were left standing with our luggage outside a boarded-up guesthouse on the edge of a semi-rural area, with no way to get to the town or up the mountain to our castle. There were no taxis and no commercial buildings other than one small grocery store across the street. Now, this isn’t the fault of the driver, but the company should warn customers about this situation and not just strand people who probably don’t speak the local tongue and may not have a phone (we didn’t).
I walked over to the store to see if I could get any information from the staff or maybe find a phone. All the staff were very busy, so no one to talk to. I wandered back out and spotted a man climbing onto a bicycle. Aha, thinks I, obviously a local. I will attempt to extract useful info from him in my rudimentary German.
It was our lucky break. This kind man not only answered my questions (Yes, a looong hike up a steep path. With luggage, not possible.), but once he understood our dilemma, he immediately said he would get us a ride. He looked around the parking lot and, spotting someone he knew, asked if the guy could take us to the castle. No problem, we would just have to wait until he did his shopping and he would drop us right at the door.
And so it was, with the generosity of two gentlemen of Harburg, we finally arrived at the castle gate.
Happily ensconced in our castle turret room, we nonetheless still faced two major challenges on the morrow.
Number 1: How to get back to the lonely bus stop. If we had to walk, we would at least be going downhill, but it was still a long hike. Number 2: If we could get there, would the bus driver even stop? If he didn’t know to stop there with us on the bus shouting at him to stop, what were the chances he would merrily whiz by on the freeway without a glance at Harburg?
Once again, we were lucky enough to encounter a kind soul; in this case, the gentleman who ran the hotel (he may also have been the owner; if so, I apologize for calling him the manager). Despite being extremely busy with a large party of guests, Herr Marzahn took the trouble to phone the drivers to ensure that one of them would indeed stop in Harburg. He then drove us to the bus stop.
The rest of this part of our journey was smooth: the bus picked us up and the driver was prepared with our train tickets for the onward leg from Augsburg to Munich.
Although we enjoyed the scenic route the Romantic Road bus took through the countryside and we did, eventually, reach our destinations—which were lovely—I must warn travelers away from this company. They are still having major issues with reliability and service and don’t seem to have any concern for their customers’ safety or peace of mind. Do the Romantic Road, but do it by car.
As for us, we’ve chalked this up as another travel adventure: stressful at the time, but kind of a funny story in retrospect. I realize that it’s getting harder and harder to travel without a phone, simply because everyone is expected to have one. Ninety-nine percent of the time you can get by, but then there’s that one situation where it’s vital.
The best part of this experience, however, is that it has reminded us how wonderful people can be in reaching out to help inept travelers. Many thanks to our three white knights who rescued us from our castle plight.
“I have always depended on the kindness of strangers.”
—Blanche in A Streetcar Named Desire
Have you escaped from a travel dilemma through the “kindness of strangers”? Tell me about it in a comment!